Owner reports HW3 failure after OTA 2026.32.7 and warranty refusal
Unconfirmed: a Reddit user says their 2021 Model Y with an HW3 computer was rendered inoperable while installing software update 2026.32.7. According to the author, citing service diagnostic notes, the cause would be a corrupted local cache and a damaged internal ethernet bridge between the gateway and the Autopilot processor, inside a sealed casing, with no external wiring damage. The author says the repair quote is $2,700 and that Tesla classified the case as «Safety Critical Escalation» with blacked-out cameras, but refused a goodwill payment citing warranty.…
- Owner-cited repair quote: $2,700 after the 2026.32.7 update.
- Author claims Tesla refused goodwill compensation, citing warranty coverage.
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