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Owner reports HW3 failure after OTA 2026.32.7 and warranty refusal

📍 Reddit TeslaLounge

Unconfirmed: a Reddit user says their 2021 Model Y with an HW3 computer was rendered inoperable while installing software update 2026.32.7. According to the author, citing service diagnostic notes, the cause would be a corrupted local cache and a damaged internal ethernet bridge between the gateway and the Autopilot processor, inside a sealed casing, with no external wiring damage. The author says the repair quote is $2,700 and that Tesla classified the case as «Safety Critical Escalation» with blacked-out cameras, but refused a goodwill payment citing warranty.…

🔎 Why it matters: No official confirmation exists. The post describes a failure after OTA 2026.32.7 on a 2021 Model Y with HW3, a «Safety Critical Escalation» classification, and blacked-out cameras, none of which can be verified from the source.
📈 Upside: Not applicable.
📉 Risk: If the cited diagnosis is accurate, an OTA update would have damaged sealed hardware in the Autopilot computer, with cameras blacked out according to the author.
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🤖 Editorial summary of the cited source, with AI-assisted analysis -- not HgYperDrive original reporting. The original source is linked above for verification. More on how this works: editorial policy →